
Shipping Policy
Processing Time
All orders are thoroughly reviewed to ensure accuracy, valid payment, and authorization of the payment method.
Shipping, Handling, and Delivery
Physical product(s) in an order will ship as soon as possible from our warehouse or from one of our distributors. Handling time is 1-4 business days. Shipping and charges will be applied to all orders placed with us. Shipping charges are calculated by weight, location, and subject to courier/shipper rates. The average shipping time is 5-10 business days. We currently do not support or offer free overnight (Priority Express Mail) or international shipping.
Total delivery time is based order submission, payment authorization, order processing, and the transit time from the carrier/shipper. This can range from 24 hours to 10 days for in-stock products and available services. If an order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We only charge ONCE for shipping for the entire order.
Credit / Debit Card Authorizations
An authorization on a credit or debit card is a hold against banks or credit card spending limits. We do not charge credit or debit cards until an order is shipped. However, we do attempt to get an authorization on the debit or credit card for the amount of the order at the time the order is placed.
The bank should release the authorization when the charge is received. A charge is the only time a transfer of funds is completed; an authorization is not a transfer of funds. The amount of time it takes for an authorization to expire is dependent upon the policies of the bank that issued the debit or credit card and ranges from 1 to 7 business days, excluding U.S. bank and federal-observed holidays.
Credit card processing can take up to 3 business days (depending on the accuracy of the information provided by the customer).
